The website https://burjkhalifabooking.com/ is an affiliate resource that cooperates with the
Tiqets booking platform. We are not the official owner or operator of the Burj Khalifa.
All tickets are purchased through Tiqets, and we receive an affiliate commission for each booking made through the links on this website.

1. General Information

1.1. The Website https://burjkhalifabooking.com/ provides affiliate access to booking services for visiting the Burj Khalifa in Dubai, United Arab Emirates.
1.2. We are not the official representative or operator of the Burj Khalifa (operated by Emaar Properties PJSC).
1.3. By using this Website, you confirm your full acceptance of these Terms and Conditions.

2. Ticket Purchase

2.1. All bookings are processed by Tiqets. When you click a booking link, you will be redirected to the Tiqets platform to complete your purchase.
2.2. After successful payment via Tiqets, your electronic ticket (mobile ticket, PDF, or QR code, depending on the product) will be sent to the email address you provided on Tiqets.
2.3. You are responsible for entering correct and accurate information (name, email, visit date, number of visitors, etc.). We are not responsible for any errors in the booking process made on Tiqets’ platform.
2.4. All tickets are subject to the terms and conditions of Tiqets and to the rules of the local operator (Burj Khalifa / At the Top). Tickets are valid only for the date and time specified in your confirmation.

3. Pricing and Payment

3.1. Ticket prices are displayed on the Tiqets website in the currency shown at checkout and may include taxes, service, or processing fees. Prices can change depending on date, visitor type, availability, or currency conversion.
3.2. Payment is handled securely by Tiqets through accepted payment methods (e.g. credit/debit cards, digital wallets, or other options available in your country).
3.3. We do not process or store any payment details directly on this Website.

4. Cancellation and Refund Policy

4.1. Cancellations, changes, and refunds are managed directly by Tiqets, according to the cancellation policy displayed on the product page at the time of booking (for example: “free cancellation,” “non-refundable,” “date cannot be changed”).
4.2. We do not issue refunds and do not handle disputes regarding ticket cancellations, no-shows, or late arrivals. Please contact Tiqets customer support for such matters.
4.3. In case of closure, maintenance, security restrictions, or force majeure on the side of the venue, the refund or rebooking decision is made by Tiqets and/or the local provider.

5. Liability

5.1. We are not responsible for changes in schedule, maintenance, weather conditions, special events, security requirements, queue times, or any other factors that may affect your visit.
5.2. Access to the Burj Khalifa (including “At the Top” Levels 124/125 and “SKY” Level 148) is governed by the rules and regulations of the official operator and local authorities.
5.3. We are not liable for any incidents, delays, missed time slots, or denied entry at the venue.
5.4. All information on this Website is provided for informational and referral purposes only and may differ from the current information on Tiqets or the official venue.

6. Personal Data

6.1. We do not collect or store payment or ticketing data. Any personal data entered during booking is handled directly by Tiqets under their privacy policy.
6.2. We may collect limited data (e.g. messages sent via our contact form or email) solely for communication purposes and do not sell this data to third parties. For more details, see our Privacy Policy.
6.3. For questions about your personal data rights, please contact us at: burjkhalifabooking@gmail.com

7. Intellectual Property

7.1. All content on this Website, including text, images, design, and layout, is the intellectual property of the Website owner or is used under an appropriate license.
7.2. Unauthorized copying, reuse, or redistribution of any content is prohibited without written permission.
7.3. “Burj Khalifa,” “At the Top,” “Emaar,” and “Tiqets” are trademarks of their respective owners. Any use on this Website is for identification purposes only and does not imply endorsement or partnership with the official operator.

8. Changes to the Terms

8.1. We reserve the right to update these Terms and Conditions at any time without prior notice.
8.2. Continued use of the Website after such updates constitutes your agreement to the revised Terms.

Terms and Conditions